Responsible Gaming

1. Our Commitment

At Spinrise Casino, we want you to have fun. Gambling should always be viewed as a form of entertainment and not as a way to make money, pay off debts, or solve financial problems. We take our responsibility towards you very seriously and are committed to creating a safe, fair, and responsible gaming environment.

2. Staying in Control

To ensure that your gaming experience always remains positive, we recommend keeping the following responsible gaming principles in mind:

Only gamble with money you can afford to lose, and never use funds intended for your living expenses or other obligations.
Set a clear limit in advance for your deposits, losses, and playing time.
Never try to win back losses by placing higher bets ("Chasing Losses").
Do not gamble when you are under the influence of alcohol, drugs, or are emotionally distressed.
Take regular breaks and combine gambling with other leisure activities.

3. Responsible Gaming Tools

We offer you various tools in your account area with which you can proactively manage your gaming behavior:

Deposit limits: Set how much money you can deposit into your account daily, weekly, or monthly.
Loss limits: Determine a maximum amount you are allowed to lose within a specific period.
Session limits: Control the time you spend logged in and playing. You will be automatically logged out as soon as the limit is reached.
Reality Check: Receive regular pop-up notifications informing you of your current playing time and your wins/losses in the current session.

4. Timeouts and Self-Exclusion

If you feel you need a break from playing, we offer you various options:

Timeout: You can temporarily block your account for a short period (e.g., 24 hours, 7 days, or 1 month).
Self-Exclusion: For a longer-term measure, you can request a self-exclusion (e.g., 6 months, 1 year, or permanently). During this time, you cannot log in, make deposits, and you will no longer receive marketing materials from us. Please contact our customer support for this.

5. Protection of Minors

The use of Spinrise Casino is strictly limited to persons aged 18 and over. We conduct strict identity checks during registration and withdrawals to ensure that no minors gain access to our platform. We recommend that parents use filtering software (such as CyberPatrol or NetNanny) to block access to gambling sites for minors in the same household.

6. Independent Support Organizations

If you are concerned that gambling is negatively affecting your life or the life of a loved one, do not hesitate to seek professional help. The following organizations offer free and confidential counseling:

BZgA (Federal Centre for Health Education): www.bzga.de / www.check-dein-spiel.de - Telephone counseling at 0800 1 37 27 00 (free and anonymous).
GamCare: www.gamcare.org.uk - Leading organization providing support for gambling addiction.
Gamblers Anonymous: www.gamblersanonymous.org - Support groups for people with gambling problems.
Spielen mit Verantwortung: www.spielen-mit-verantwortung.de